Welcome to Neeraj Trading Company!
(terms and conditions)
These Terms and Conditions governs you the use of our website and the purchase of Biometric Machines and Access control system from us. By assessing this website we assume that you agree to accept our terms and conditions . Please read them carefully before proceeding.
1. Website Use:
1.1. You must be at least 18 years old to use our website and make purchases.
1.2. You agree to provide accurate, current, and complete information when creating an account and making purchases.
1.3. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.
2. Product Information:
2.1. We make every effort to accurately display product descriptions, images, and specifications on our website. However, we cannot guarantee that the information is always complete, accurate, or current.
2.2. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
3. Use of Services
3.1 you agree to use our face recognition and attendance machines only for lawful purposes and in accordance with these terms and conditions. You may not use our services for any illegal or unauthorized purposes or in any manner that violates applicable laws or regulations.
4. Products Information
4.1 Explore our range of face recognition and attendance machines by visiting our products page.
4.2 Filter product based on requirements such as capacity, features, number of people and price range.
4.3 We make every effort to ensure that information about our product, including descriptions, pricing, and availability, is accurate and up to date. However, we do not guarantee the accuracy or completeness of such information.
4.4 Products images are for illustrative purposes only and may differ from the actual product.
5. Ordering and Payment:
5.1. By placing an order on our shop, you are making an offer to purchase the products at the prices and terms stated.
5.2 By placing an order through our shop, you agree to provide accurate and complete information about yourself.
5.3 Orders are subject to acceptance and availability.
5.4. We reserve the right to accept or reject or cancel any order in our sole discretion. If we reject an order, we will notify you and provide a refund for any payment received.
5.5 Customers must make full payment at the time of purchase for all orders placed through our website.
5.6 Payment options may vary depending on your location and the products you are
Purchasing.
6.Pricing and Taxes:
6.1 We display prices for our products in your local currency and include applicable taxes, unless otherwise stated.
6.2 We reserve the right to change prices at any time without prior notice. However, such changes will not affect orders that have already been placed and confirmed.
7. Shipping and Delivery:
7.1. We will make every effort to ship your order promptly after payment is received. However, we cannot guarantee specific delivery times or dates.
7.2. Shipping costs and delivery options will be provided at checkout. You are responsible for providing accurate shipping information.
7.3. Risk of loss and title for the products pass to you upon delivery to the carrier.
7.4 If a delivery attempt is unsuccessful due to the recipient not being available at the delivery address, the carrier may make additional attempts or hold the package at a local facility for pickup.
7.5 it is your responsibility to arrange for re- delivery or pickup of the package within the carrier’s specified timeframe. Additional fee may apply for re- delivery or storage.
7.6. The availability of shipping methods may vary depending on your location.
7.7 You may select your preferred shipping method during the checkout process. The cost and estimated delivery time for each method will be displayed at checkout.
8. Delivery Time:
8.1 Estimated delivery times are provided for each shipping options during the checkout process. These are estimated and not guaranteed delivery dates.
8.2 Delivery times may vary depending on factors such as the destination location, customs clearance, and carrier delays.
8.3 We reserve the right to cancel orders or refuse shipment of products that violate shipping restrictions or regulations.
9. Delivery Address:
9.1 You are responsible for providing accurate and complete delivery information, including your shipping address and contact details.
9.2 We are not liable for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
10. Receipt of Goods:
10.1 Upon receipt of your order, please inspect the package for any damage or discrepancies. If you notice any issues, please contact our customer support team immediately.
10.2 Signing for receipt of the package confirms that you have received it in good condition and that the order is complete.
11. Lost or Damaged Shipments:
11.1 In the event that your shipment is lost or damaged during transit, please contact our customer support team immediately for assistance. We will work with the carrier to resolve the issue and arrange for a replacement or refund if necessary.
11.2 We reserve the right to update or modify this Delivery Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
12. Warranty Terms and Conditions:
12.1. Our products are covered by a limited warranty, the terms of which are provided with the product documentation. Please review the warranty terms carefully.
12.2. Warranty claims must be submitted in accordance with the procedures outlined in the product documentation.
12.3. All products sold at Neeraj trading Company are covered by a limited warranty unless otherwise specified. The warranty period and coverage details vary depending on the product. Please refer to the product description or warranty documentation provided with your purchase for specific details.
12.4. To submit a warranty claim, you must provide proof of purchase from our website, such as an order number or receipt and Billing details. Warranty claims must be made within the set out warranty period for the product. Any damage bring about by misuse, abuse, negligence, accidents, or unauthorized modifications is not covered under warranty.
12.5. If you believe your product is defective and eligible for warranty service, please contact our customer service team (ntcservices13@gmail.com/9216134246) to initiate the warranty process. Depending on the nature of the warranty claim, you may have to return the product to us for inspection and evaluation. Upon approval of a valid warranty claim, we will repair or replace the defective product at our discretion.
Things Not Covered Under Warranty terms and conditions :
12.6. Our warranty does not cover normal wear and tear, cosmetic damage, or damage resulting from improper maintenance or storage. This warranty is non-transferable and applies only to the original purchaser of the product. In no event shall Neeraj Trading Company, its directors, officers, employees, or affiliates be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our products.
12.7. Any dispute arising out of or relating to these warranty terms and conditions shall be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction].
12.8. We reserve the right to modify or amend these warranty terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for updates or changes. By making a purchase at Neeraj trading Company you acknowledge that you have read, understood, and agreed to these warranty terms and conditions. If you have any questions or concerns regarding our warranty policy, please contact us for assistance.
13. Limitation of Liability:
13.1. In no event shall Neeraj Trading Company its directors, officers, employees, or affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products.
13.2. Any disputes arising out of or in connection with these Terms and Conditions shall be resolved through negotiation in good faith. If a resolution cannot be reached, the dispute shall be submitted to binding arbitration in accordance with the rules of [Arbitration Provider].
14. Changes to These Terms and Conditions:
14.1. We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting the updated Terms and Conditions on our website.